Hipath 3350 Telephone System

Product Description

New Features for HiPath 3000 V9

• OpenScape Office HX to connect to MX/LX networks

• Enhanced features of OpenScape Office V3

• Network-wide unified communications (presence, call status, instant messaging, directory...)

• SIP attack protection

• Enhanced remote administration: SSDP support via Shiva Plug

• optiClient Attendant call park improvements

• HiPath Cordless user enhancements incl. MWI indication

Capacity:

• Up to 16 channels (ISDN, loop start, IP)

• Entry Voice Mail module

• Up to 24 digital subscribers

• Up to 96 IP work points

• DECT solution with up to 3 base stations and 16 handsets
• wall mountable
• ISDN2e and analogue lines
• Attendant PC (pc operators console)
• CSTA interface (computer supported telephony applications for access to call view etc.)
• CTI Tapi interface
• remote maintenance (via built in ISDN modem or optional analogue modem)
• admin via TCP/IP (optional module)
• internal or external music on hold modules (optional)
• analogue and digital voicemail interfaces
• Max Corded Extensions: 44
• Max Cordless Extensions: 16
• Max IP Devices: 96
• Max Trunks: 16
• Number of Universal Card Slots: 2
  
  

  The HiPath 3350 is a telephone system manufactured by Siemens (now Unify), designed for small to medium-sized businesses. Here are some frequently asked questions (FAQs) about this system:

  1. What features does the HiPath 3350 offer?

     • The HiPath 3350 typically offers a range of features tailored for business communication, including voicemail, auto-attendant, call forwarding, conference calling, call transfer, caller ID, and more. It may also support features like music on hold and call recording, depending on configuration.

  2. How many users/extensions can the HiPath 3350 support?

     • The capacity of the HiPath 3350 system can vary depending on the configuration and licensing. It generally supports a range of extensions, typically from around 8 to 64 users/extensions, but this can be expanded with additional hardware or licenses.

  3. Is the HiPath 3350 compatible with digital and analog phones?

     • Yes, the HiPath 3350 is typically compatible with both digital and analog phones. It supports a mix of digital and analog extensions, allowing businesses to use a variety of phone models depending on their needs and preferences.

  4. How do I program the HiPath 3350 system?

     • Programming the HiPath 3350 system usually involves accessing the system's administration interface through a web browser or specialized software. From there, administrators can configure various system settings, such as user extensions, call routing, voicemail settings, and more.

  5. Can the HiPath 3350 integrate with other business systems?

     • Yes, the HiPath 3350 often supports integration with other business systems, such as customer relationship management (CRM) software, email servers, and other communication systems. Integration capabilities may vary depending on the specific requirements and configuration.

  6. How do I troubleshoot common issues with the HiPath 3350?

     • Common issues with the HiPath 3350 may include problems with call quality, configuration errors, hardware failures, and more. Troubleshooting typically involves checking system logs, verifying connections, testing individual components, and consulting technical documentation or contacting support if needed.

  7. Is the HiPath 3350 compatible with VoIP technology?

     • Some versions of the HiPath 3350 may support VoIP (Voice over Internet Protocol) technology, allowing businesses to make and receive calls over the internet. However, this capability may require additional hardware or licenses, and compatibility can vary depending on the specific configuration.

  8. How do I upgrade the HiPath 3350 system?

     • Upgrading the HiPath 3350 system may involve installing software updates, adding new hardware modules, or purchasing additional licenses to unlock advanced features. It's essential to consult with a qualified technician or reseller to ensure compatibility and proper installation.