Poly CCX 400 SIP Phone POE 2200-49700-025

Product Description

Frequently Asked Questions (FAQ)

1. What is the Poly CCX 400 Business Media Phone?
   The Poly CCX 400 is a business media phone designed for Microsoft Teams, offering a sleek design, intuitive user interface, and essential communication features for desk-based workers.

2. Is the Poly CCX 400 optimized for Microsoft Teams?
   Yes, the phone is specifically designed for Microsoft Teams, providing a native Teams experience with integrated features like calendar access, one-touch calling, and meeting management.

3. Does the Poly CCX 400 support Power over Ethernet (PoE)?
   Yes, the device is PoE-enabled, allowing it to draw power directly through the Ethernet connection, reducing the need for additional power adapters.

4. What type of screen does the Poly CCX 400 have?
   The phone features a 5-inch multitouch LCD display for a clear, intuitive, and interactive user interface.

5. Does the phone have a handset or is it speakerphone-only?
   The Poly CCX 400 is handset-free and designed as a speakerphone with advanced audio technology, making it ideal for hands-free communication.

6. Can the Poly CCX 400 be used with a headset?
   Yes, the device supports Poly headsets via USB or Bluetooth for enhanced communication flexibility.

7. What audio technology does the Poly CCX 400 use?
   The phone is equipped with Poly HD Voice and Acoustic Fence technology to deliver superior call clarity by minimizing background noise.

8. How is the phone connected to the network?
   The Poly CCX 400 connects via Ethernet and is PoE-enabled, ensuring a seamless and reliable connection for communication.

9. Can the phone be wall-mounted?
   Yes, the Poly CCX 400 can be mounted on a wall using an optional wall-mount kit.

10. Is the device easy to set up and manage?
    Absolutely. The Poly CCX 400 offers simple provisioning and management, making it easy for IT administrators to deploy and maintain.

11. Does it support integration with other collaboration platforms?
    While primarily designed for Microsoft Teams, the device may support other platforms if properly configured, though Teams-specific features are exclusive to the platform.

12. What is included in the box?
    The standard package includes the Poly CCX 400 phone, a network cable, and documentation. A power adapter may need to be purchased separately if not using PoE.

13. What warranty is provided with the Poly CCX 400?
    Poly typically offers a one-year limited warranty, though this may vary depending on the region or reseller.

14. Who is the ideal user for the Poly CCX 400?
    The phone is designed for common areas, lobbies, or desk-based workers who need a reliable, easy-to-use device for Teams communication.

15. Where can I find technical support or firmware updates for this device?
    Technical support and firmware updates are available on the official Poly website or through authorized Poly resellers.