Poly CCX 500 Business Media Phone with Open SIP and PoE-enabled

Product Description

• What is the Poly CCX 500 Business Media Phone?
  The Poly CCX 500 is a professional-grade IP phone designed for seamless integration with Microsoft Teams. It provides a high-quality audio experience, touch-screen functionality, and advanced productivity features.

• What does PoE-enabled mean?
  PoE (Power over Ethernet) allows the device to receive power and network connectivity through a single Ethernet cable, eliminating the need for a separate power adapter.

• Does the phone support Microsoft Teams natively?
  Yes, the CCX 500 is optimized for Microsoft Teams and comes with a dedicated Teams button for instant access to Teams functions.

• What are the key features of the Poly CCX 500?

  • 5-inch color touchscreen display.
  • HD Voice and Acoustic Fence technology for superior audio quality.
  • Native Microsoft Teams experience.
  • PoE support for easy installation.
  • Bluetooth and USB port for headset connectivity.

• Does the phone include a power adapter?
  No, since the device is PoE-enabled, it does not come with a power adapter by default. If needed, the adapter can be purchased separately.

• What kind of headsets can I use with this phone?
  The CCX 500 supports Bluetooth headsets and wired headsets through its USB port. It is also compatible with Poly headsets for optimal performance.

• Can the phone be used without Microsoft Teams?
  While it is primarily designed for Microsoft Teams, it may support basic SIP telephony features if configured for non-Teams environments.

• What is the warranty period for this device?
  The Poly CCX 500 typically comes with a one-year warranty, but extended warranty options may be available.

• Does the phone support video calls?
  No, the CCX 500 is an audio-only device and does not have a built-in camera for video calls.

• What are the requirements for installing the CCX 500?

  • A PoE-enabled Ethernet connection or a separate power adapter.
  • A Microsoft Teams license for full functionality.
  • Network configuration according to your organization™s IT policies.